Question 1

Do I need to change how my team works?

Accepted Answer

No. Atrium connects to the email inbox your team already forwards invoices to. We run quietly in the background — your GM and purchase manager keep working the way they do today.

Question 2

How does the invoice extraction actually work?

Accepted Answer

We use specialized vision models trained on hotel supplier invoices to pull every line item, SKU, quantity, unit price, tax, and total. Line items are matched against a normalized catalog so you can compare across suppliers.

Question 3

Which suppliers do you support?

Accepted Answer

Atrium works with any supplier that sends PDF or email invoices — which is effectively all of them. We don't require supplier onboarding. Every invoice you forward in, we extract out.

Question 4

Is my invoice data secure?

Accepted Answer

Data is encrypted in transit and at rest. Your extracted data is isolated to your hotel's tenant — no cross-customer training, no data sharing. We're building against SOC 2 controls from day one.

Question 5

How long does setup take?

Accepted Answer

Most hotels are live within a week. The bulk of that is mapping your departments, approval chains, and chart of accounts — the email forwarding rule itself takes about 15 minutes. We handle the rest.

Question 6

Does Atrium replace our accounting system?

Accepted Answer

No — we sit beside it. Atrium handles procurement, approvals, and line-item spend intelligence, then pushes clean, coded transactions into QuickBooks, Xero, or whatever GL you already run.

Question 7

Can department managers use it on their own?

Accepted Answer

Yes. Housekeeping, F&B, and maintenance leads can draft orders, see their remaining budget, and submit for approval without bothering the purchase manager. The purchase manager keeps oversight, not data entry.

Question 8

What happens to invoices from suppliers not in your catalog?

Accepted Answer

They still get extracted and ledgered. If a supplier isn't in our vetted catalog, we flag them as 'unverified' — you keep ordering from them through email, and we keep your spend data complete. We'll onboard them formally if it's a fit.

Question 9

What does it cost?

Accepted Answer

We price per-property based on invoice volume and number of departments. Our pilot hotels are on custom terms while we finalize standard pricing — get in touch and we'll talk through what fits your property.

Question 10

When can we start?

Accepted Answer

We're onboarding our first properties in 2026. If you're interested in being one of the early cohorts, get in touch — we're moving quickly and taking a limited number of hotels per quarter.

Hotel invoice intelligence that finds hidden spend leakage.

Turn supplier invoices into spend intelligence.

Forward invoices.

Atrium extracts every line item.

Atrium flags what your inbox can't.

Ask your invoices questions.

More than invoice data — spend intelligence your team can act on.

Ask your hotel invoice data questions.

Every province, every category.

Ready to see it on your property?

Hotel invoice intelligence FAQ.

More on hotel invoice intelligence.

Run your hotel,
not your supply chain.